Returns & Exchanges
At Gladiator, we stand behind the durability and craftsmanship of our home products. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Log in to your account and select the order you wish to return, or contact our support team with your order number to receive a Return Authorization (RA) code.
Secure Your Items
Carefully pack the products in their original packaging, ensuring all hardware, assembly manuals, and components are included to prevent damage during transit.
Ship to Gladiator
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for larger furniture items.
Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing